The average delay of a Japanese bullet train is just 54 seconds, despite factors such as natural disasters. If the train is more than five minutes late, passengers are issued with a certificate that they can show their boss to show that they are late.
Reality Check: When is a train on time? A Japanese railway company made headlines after it apologised for sending a train off 20 seconds early. The idea of “deeply apologising” for the “severe inconvenience” of a lost 20 seconds seemed almost alien to commuters who have to put up with much greater disruption in other […]