Comcast changed their brand from “Comcast Internet” to “Xfinity” because the comcast name had become associated with poor quality and service. The name change decision was made after a Comcast technician was recorded while sleeping on a customer’s couch.
Sleepy Comcast technician gets filmed, then fired Comcast might need to reassess its employment techniques. Not only did a technician in the Washington, D.C., area find it necessary to call Comcast’s help line in order to fix a straightforward Internet connection issue, but he also fell asleep on customer Brian Finkelstein’s couch. The humorous video […]